Privacy Policy

Important Information and Who We Are


This website is the property of Dermavisage Aesthetics Ltd (Company Number 10858278) of registered office 4 Ingram Avenue, Newcastle upon Tyne, NE3 2BR. In this Privacy Policy, Dermavisage Aesthetics Ltd is referred to as “we”, “us” or “our”, as appropriate.


We are committed to ensuring your privacy is protected. This Privacy Policy explains when and why we collect personal information about our website visitors, clients, people who contact or interact with us and how we use that personal information. It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. By visiting, accessing, browsing or otherwise using our website you are accepting and consenting to the practices described in this policy.


We are the controller and responsible for your personal data. We have appointed a data privacy manager, Amdadul Karim, who is responsible for overseeing questions in relation to this Privacy Policy.


What type of information do we collect?


We may receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect, where applicable, the Internet protocol (IP) address used to connect your computer to the Internet; browser type and version, time zone setting, operating system and platform. We may also collect information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and any phone number used to contact us. We also collect personally identifiable information (including name, date of birth, address, email, phone number, password, communications); payment details (including credit card information), comments, feedback/reviews, recommendations, and personal profile.


How do we collect information?


This may be information about you that you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. The information you give us may include your name, address, date of birth, email address and phone number, personal description and photograph.


Why do we collect such personal information?


We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • We maintain a record of the products and services you receive from us and we may ask for additional information so that we can serve you better.

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services;

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.

  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you

  • To comply with any applicable laws and regulations.


How do we store, use, share and disclose our site visitors' personal information?


Our site is hosted on the Wix.com platform.  Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We will take all reasonable steps to ensure that your data is treated securely and in accordance with data protection laws. We also take all reasonable steps to ensure that any personal information stored by us on site in non-electronic formats is done so securely.


We will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary, including: To fulfil your requests, to protect ourselves from liability.


The Website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave the Website, we encourage you to read the privacy notice of every website you visit.


Cookies


Like many other websites, the Website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns. Cookies allow us to provide important site functionality so you don’t have to re-enter lots of information. They also allow us to remember what links and pages you have been or viewed during a session. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. No identifiable information about the customer is collected by any cookies on the website, and no information is shared to any third parties. It is possible to switch off cookies by setting your browser preferences.


The cookies we use fall into four broad types:

Strictly Necessary Cookies
These cookies are essential in helping you to move around our Site and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for, such as setting up an account cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you've been on the internet.

Analytical/Performance Cookies
In order to keep the Site, its services and products relevant, easy to use and up-to-date, we use web analytics services to help us understand how people use our Site. For example, we can see which parts of the Site and products are most popular, identify when errors occur, and test different versions of a page or feature to see which one works best.

Functionality Cookies 
These cookies allow websites and applications to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. The information these cookies collect is usually anonymised which means we can't identify you personally. They do not gather any information about you that could be used for selling advertising or remembering where you've been on the internet, but do help us to serve you with advertising that is more relevant to you.


This website uses Google Analytics to help analyse how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behaviour information in an anonymous form.


The information generated by the cookie about your use of the website (including IP address) is transmitted to Google.


We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither Google nor we will link, or seek to link, an IP address with the identity of a computer user.


We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.


You may choose to accept or decline cookies. Most Web browsers automatically default to accept them, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our website.


Website visitors who don’t want their data used by Google Analytics can install the Google Analytics opt-out browser add-on. To opt-out of Analytics for the web, visit the Google Analytics opt-out page and install the add-on for your browser.


Access To Information


If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us via email on dermavisageaesthetics@gmail.com or via the contact page. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.


We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Policy updated: 1/6/18

 
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